Our mission is to create a first class buying and selling experience for all of our clients. We are seeking an Operations Manager for a fast paced team who is passionate about helping us reach our goals.
The ideal candidate will have experience in administration in Real Estate. The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must.
We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems.
We are willing to pay for the right talent!
Act as a liaison between clients and agents
Participate in company-provided training sessions
Compile and distribute weekly/monthly reports to clients (buyers and sellers)
Manage contract to close process
Create and maintain an operations manual that documents all systems and standards
Be the first point of contact in handling customer inquiries and complaints
Create, maintain and utilize a complete lead follow-up system
Enter critical dates for property sales on shared Google Calendar
Shall send out weekly reminders of upcoming critical dates via email
Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
Coordinate seller listing sign installation and removal at the appropriate times
Schedule photographers for all seller listings
Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies
Manage website, blog sites and social media
Must have Real Estate License
3-5 Years of Real Estate Experience
Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook and Internet skills
Have excellent attention to detail and high-level accuracy with documents
Concerned with doing things the right way the first time
Flexible in daily routine; ability to prioritize and manage shifting responsibilities
Ability to assess, prioritize and act quickly
Learning based and solution oriented
Deadline driven and extremely organized
Open to new ideas and systems
Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
Excellent verbal and written communication skills
Proficient in time management
A true professional, who supports the entire team in achieving their goals