Operations Assistant

The Executive Assistant is an individual who is willing and able to earn the right to be an Assistant Executive. This person relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. The Executive Assistant is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication.

We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems.

There is opportunity for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it. The future plans for this role is to become the Operations Manager and OWN IT!


Act as a liaison between clients and agents
Participate in company-provided training sessions
Compile and distribute weekly/monthly reports to clients (buyers and sellers)
Manage contract to close process
Create and maintain an operations manual that documents all systems and standards
Be the first point of contact in handling customer inquiries and complaints
Create, maintain and utilize a complete lead follow-up system
Enter critical dates for property sales on shared Google Calendar
Shall send out weekly reminders of upcoming critical dates via email
Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
Coordinate seller listing sign installation and removal at the appropriate times
Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies
Manage website, blog sites and social media


Real Estate experience or experience in a related industry.
Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook, Google and Internet skills.
Have excellent attention to detail and high-level accuracy with documents.
Concerned with doing things the right way the first time.
Flexible in daily routine; ability to prioritize and manage shifting responsibilities.
Ability to assess, prioritize and act quickly.
Learning based and solution oriented.
Deadline driven and extremely organized.
Open to new ideas and systems.
Able to make quick and effective decisions, solve problems, as well as maintain confidentiality.
Excellent verbal and written communication skills.
Proficient in time management.
A true professional, who supports the entire team in achieving their goals.

Apply now

Position: Operations Assistant

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Employment Type
Full time
Real Estate
Job Location
Lexington, KY
Base Salary
$ 30,000 - $ 40,000
Date posted
November 27, 2018
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