The Wright Group of Keller Williams Realty is seeking a Director of Operations in Richmond, Virginia. This person will be responsible for implementing the vision of the owner and making it a reality through scalable systems and processes. The Director of Operations is deeply committed to supporting the growth of the Owner and team in achieving greater levels of success, and to growing his/her own skills and developing into a supportive leader within the organization.
The ideal candidate has a strong leadership and coaching background with demonstrated success in helping people achieve their goals through accountability. They are driven by the goal of increasing efficiencies within the team that lead to success in each team member reaching their personal and professional goals.
As a part of The Wright Group, we work hard and have fun while doing it. As a part of this team, you’ll contribute to a thriving culture and enjoy a competitive salary, 401(k) contributions, paid time off, and paid holidays.
These are the standards a well-above-average performer will maintain or exceed:
Build, implement, and manage all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing
Assist as needed in documenting the systems of other departments including; customer service, buyer, seller, lead generation, tracking, and expansion systems
Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
Oversee administrative staff locally and abroad
Oversee all contracts through closing
Own and execute all marketing and client events
Create and maintain an operations manual that documents all systems and standards
Coordinate the purchase, installation, and maintenance of all office equipment
Responsible for hiring, training, consulting, and holding accountable all additional administrative department members
Proficient in Excel
Exceptional organizational and project management abilities
Marketing/Social Media experience
Excellent written and verbal communication skills
Experience in managing a CRM
Experience planning small events
Learning and service-based attitude
High school graduate
Bachelor’s degree preferred
1–3 years of service and management experience
1-3 years of leadership experience, preferably in real estate
$60,000 - $65,000 yearly
401(k) contributions, paid time off, and paid holidays
