Position title

We're looking for a professional, friendly operations support team member. Your primary job will be to serve as the first point of contact with all clients, providing excellent customer service. Additional administrative duties include increasing productivity by creating and following office protocols, scheduling important appointments and/or travel arrangements, purchasing office supplies as needed, and assisting in marketing our brand online and at events. Job seekers should have superb organizational skills and love talking to people. Ready to join the team? Send in your application today!

  • Increase productivity by creating record-keeping procedures for customer data filing systems
  • Order office equipment and supplies as needed
  • Plan office events and schedule arrangements for travel if necessary
  • Facilitate communication between our customers and team to ensure customer satisfaction
  • Produce progress reports and present to the team on a regular basis
  • Support the entire Berns Team to ensure smooth operations
  • Manage/Meet maintenance workers, agents, and clients at the property to open the door
  • Manage Deliver and pick up documents, keys, materials, signs, doormats, food, etc.
  • Work remotely from the field as needed
  • Manage launches (create handouts, email blasts, presentations)
  • Manage and prep for open houses (putting a signup, Costco run, applying sign tags)
  • Manage office work (filings, cutting, organizing, printing)
  • Associate's degree preferred but not required to apply
  • Customer service, bookkeeping, or administrative experience is preferred
  • Proficient in basic computer software and can quickly learn to use new programs
  • Enjoys talking with customers and can communicate through verbal and written channels
  • Shows ability to quickly finish very detailed work
  • Must have a valid California Driver's License, insurance coverage, and a car available during working hours
  • Real Estate knowledge is a plus
  • Must be internet and computer savvy - Microsoft Office (Excel, Word, and PowerPoint)
  • Excellent verbal and written communication skills
  • Respects deadlines and works well under pressure
  • Strong self-learning ability
  • Must have a smartphone with access to e-mail and text
  • Energetic, engaging, eager, and hardworking
  • Willing to work flexible hours, occasional weekends
Job Benefits

$20 - $25 hourly

Employment Type
Job Location
Base Salary
Date posted
November 17, 2021
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Position: Operations Support THE BERNS TEAM PASADENA, CA US