Position title
Real Estate Operations Manager Remote (One Relocation Group)
Description

Our Operations Manager supports the owner of the team in every aspect of processing real estate files and transactions. Great verbal and written communication skills are a must. This position supports a fast-paced, highly collaborative group.

Our Operations Manager is also an individual who relishes the opportunity to implement and manage multiple systems with minimal supervision and is extremely detail-oriented with a passion for perfectionism. Our Operations Manager is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, accountability, and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted, as well as the ability to stay calm amongst urgent matters.

Customer Experiences – delivering exceptional service to clients and to our colleagues - is near and dear to this individual because people matter the most.

The Desired Candidate Attributes the following:

 

  • thrives in a fast-paced environment to support the team in managing the overall client experience
  • will take on a wide variety of challenges and provide creative solutions
  • is a true professional
  • will take the team to the next level
  • will keep a constant pulse on team goals and assist in pivoting as needed
  • is someone with a high level of integrity, strong technical skills, and an independent thinker
Responsibilities
  • Manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
  • Consistently search new efficient systems to implement and leverage when warranted
  • Coordinate and confirm daily appointments and maintain office calendar
  • Summarize offers for client review
  • Consistent customer care and client and team appreciation
  • Responsible for all financial systems, including maintaining the books and generating financial reports
  • Listing management operations ans coordination
  • Create and maintain an operations manual that documents all systems and standards
  • Manage Social Media presence and email marketing
  • Daily verbal communication with clients throughout the selling process, answering questions and educating all parties (as needed)
  • Real Estate transactional implementation and management (when applicable)
  • Consistent collaboration with Marketing, Accounting, Transaction Coordination, Market Center Administration, and Brokerage Leadership
  • Assist Lead Agent and team with certification requirements and enrollment
  • Inputting listings and property descriptions
  • Curate customer database
Qualifications
  • Real Estate Experience preferred
  • Strong written and verbal communication skills
  • Marketing skills - social media, print, and web-based
  • Exceptional organizational and project management abilities
  • Bookkeeping skills - skilled with excel
  • Great ability to focus
  • Concerned about doing things the right way
  • Calm under pressure
  • Learning-based
  • Service-based attitude
  • Proven ability to succeed
  • Willingness to obtain license
  • Independent thinker
  • Coachable
  • Strong Tech skills
  • Grit
  • Prioritizes issues and phone calls to the correct contact person
  • Ensure real estate documents are prepared and send for client signatures and completion
  • Reviews contracts and follows compliance procedures and guidelines
  • Maintains status calendar of important contract deadlines
Job Benefits

$45,000 - $65,000 DOE + Bonus Potential

Employment Type
Full-time
Job Location
Base Salary
$45000-$65000
Date posted
September 9, 2021
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Position: Real Estate Operations Manager Remote (One Relocation Group)