Our Coaches


Each of our coaches has been carefully, hand-selected to work with our clients. They must meet an extensive list of criteria, currently be working in the field, complete a thorough 90-day onboarding program and continue to meet and exceed the expectations of our clients. Our coaches are held accountable to their clients' RESULTS.

Vice President of Education

Alana has been with The Loken Group of Houston, TX for 7 1/2 years and currently serves as Vice President of Operations. She is responsible for coaching and training the administrative staff, creation and implementation of systems, and process excellence. Alana is passionate about building trusting relationships with customers and colleagues by maintaining a strong, positive culture and motivating teammates to meet high-performance standards. She will maintain her current role within The Loken Group as some of the most valuable lessons come from being in the “trenches” with fellow administrative professionals.

As Alana shared with us, "I am looking forward to growing other admin into their full personal and professional potential through coaching and mentorship and am also excited about the opportunity to work for my first coach (Brindley Tucker) and her incredible staff on this next chapter!"

Coach & Consultant

Valerie has been in the real estate industry for six years and is the Director of Operations for Knighton Real Estate Advisors, one of Canada’s top three real estate teams.  Valerie is extremely passionate about helping others and spends a lot of her free time learning and educating herself so she continues to show up 1% better every day.  She is NLP certified and a John Maxwell Certified Coach.  Her certifications and Valerie comes equipped with Valerie’s most recent accomplishment was the publishing of her 1st book. Title Empire Builders - systems and models to build a successful business.

Valerie's favorite role is Mom to three incredible little men who have proudly made her a hockey/soccer mom. Valerie’s mission is to inspire others through her actions, laugh at herself so others experience joy, give before she receives, and lead with passion and kindness that encourages others to follow.


Katie has been the Director of Operations since the end of 2019. She is in a unique role where she is the DOO of a real estate team and she helps her rainmaker stay organized as he is a major investor in two market centers in the metro Milwaukee area. She brings an interesting perspective to the team with her background in sales, sales training and college athletics. As a former Division 1 College Athlete, she is competitive and knows the importance of mastering your role and understands how that impacts the overall success of a team.

Katie is often referred to as ‘the glue’ when it comes to leading a team. She understands at a deep level what it takes to create a culture of accountability, action and community. When everyone is clear about how their contributions impact the team as a whole, that’s when a team is powerful!

"I believe that if you surround yourself with people who challenge you, encourage you, make you think about something differently or inspire you - you will be more purposeful and powerful in your life both personally and professionally."

Arpine Breaux


Arpine Breaux is a CEO in Contract to Close Services, LLC. Arpine has held her Texas Real Estate License since 2005. She is designated as a Certified Negotiation Expert (CNE) and brings over 16+ years of contract experience. Prior to relocating to Texas and becoming a Licensed Realtor, Arpine was a Real Estate Executive Assistant and a Market Center Administrator (MCA) in Louisiana. Her expertise is in negotiation repairs and managing all aspects of the workflow from contract to close. She has processed well over 3500+ transactions. As CEO of Contract to Close Services, LLC, she oversees and directs all aspects of the in-house Listing and Transaction functions of the business which includes an Executive Assistant, a Social Media Coordinator, Listing Coordinators, and Transaction Coordinators. In addition, Arpine takes an active role in marketing the business, communicating and coordinating with new and existing Real Estate Agent clients as well as Lenders, Title Companies, and Co-op Agents to ensure smooth transactions. She is a member of Keller Williams’ Master Faculty for real estate training and is also qualified to mentor and coach experienced and newly Licensed Real Estate Agents.


Shannan Campolongo - 🍁 DOO Coach (Canadian Division), Your Realty Leverage, Inc. Operations Manager in McCarroll Team. Shannan has enjoyed working in the real estate industry for over 15 years, having worked alongside lawyers and agents she knows the industry inside and out. She is the Operations Manager for the McCarroll Real Estate Team, an investment-focused real estate team.

Shannan has a passion for helping others succeed and creating the tools and systems required for success. Shannan has an incredible track record of cultivating positive team culture and productivity. In her spare time, Shannan can be found reading a good book, chasing after her busy son, working out, or planning the next family adventure!


Kayla is the Director of Operations for ThinkLiveBe team created by Kathryn Stelljes and powered by Keller Williams. She has dedicated her growth to becoming a force on the operational side of the real estate industry.  Passionate about helping others achieve their ultimate potential, Kayla is focused on leveraging people and systems to allow agents to provide the best experience possible for their clients.  With a background in the medical and hospitality industry, she is consistent in her need for detail and organization as well as genuine customer care.  Kayla is also the chapter president of Orlando’s KWYP chapter, as well as a member of her local toastmaster's chapter.

Coach & Consultant

Russell is an Associate Broker who has been with The Stern Team for over 6 years. He is the Director of Operations overseeing the financials, marketing systems, and strategies, along with the transactions. He attended BYU and graduated with a degree in business management. He has an extensive background in running small businesses along with sales. He has been in the real estate industry since 2008. During that time he has worked as a sales agent, worked for a law firm that specializes in short sales and helping homeowners in default, a title company, a transaction coordinator with The Stern Team, and now the Director of Operations.


Kelly Melody is the Director of Operations with the Josh Rogers Team in Jacksonville/St. Augustine, FL--one of the Top 2 Real Estate Teams in Northeast Florida. She started with the team 6 years ago as the first admin, and has worked in nearly every capacity-General Admin, TC, Marketing, Finances, Lead Generation, and more--up to DOO, as well as being a licensed agent. She has been responsible for the build out of all of her team's systems as they grew from just a team of 4 to a team of 18.


Dawn Kelly started her Real Estate career in 2005 as a receptionist at a brokerage in San Diego. In the following years, she worked for top producers and eventually moved into the role of team manager and transaction coordinator.  In 2016 Dawn Kelly branched out on her own and started New Dawn Transactions.  Dawn Kelly and her team close over 500 transactions a year and work with multiple Brokerages and Realtors all over California.


Shanda Macomber, as CEO for Be Happy TC, is the driving force for the success of the growing independent transaction coordinator company. She has been in the Real Estate business since 1999 and has worked as both an Operation Manager as well as a Transaction Coordinator. Shanda and her team have closed over 10,000 files and know-how unique and important the details of each file are. She is passionate about helping others learn and seeing them grow to their full potential. When she is not working Shanda enjoys spending time with her husband, River, and her 2 dogs and cat.


Terry is the Director of Operations of the Capital Homes Specialists Team in Baton Rouge, LA. She started her real estate career in 2015 as executive assistant to a top producing agent in Lafayette, LA. She is a native Texan, born and raised in San Antonio and is married to an amazing partner who has been a great support system. She moved to Gonzales, LA in 2016 and has been with her top producing team ever since. She has a passion for helping people grow professionally as well as personally. She looks forward to helping others reach their full potential and helping them set a road map so that they can live a life by design.


Mathew Kilpela is an Entrepreneur, Business Coach, Health and Wellness Mentor, Master NLP Practitioner and holds a 2nd Degree black belt in TaeKwonDo. Mathew through the use of revolutionary, scientific based approaches and techniques to integrative coaching empowers his clients to improve their mindset, communicate more effectively, the mind for success, gain clarity, increase emotional intelligence, release limiting beliefs and behaviors, overcome procrastination, lack of motivation and phobias, create a mindset that helps clients achieve lasting results.


Polina Kilpela is a successful Entrepreneur, Business Owner, Business Coach, Health and Wellness Coach, NLP Practitioner and holds a Master in Business Administration. Polina grew up in Romania and moved to the United States almost 20 years ago. She came with a small suitcase, no money, barely spoke English yet had a huge ambition and desire to learn and succeed. She started her entrepreneurial career in real estate. Through the years she learned English, flipped homes, helped home buyers and sellers achieve their real estate goals, opened a few more businesses and made every mistake there is to make along the way. Currently Polina owns multiple businesses and through integrative coaching empowers business owners and individuals to take their performance to the next level and achieve the success they desire and deserve.


Born in Georgia, Kristy graduated from Keiser University with a B.S. in Health Science. After a successful career in the medical industry with a focus on health and wellness. Kristy furthered her passion in improving the lives of others by pursuing her Masters Certification in Life Coaching. Kristy utilizes her industry skills to also engage with both local and national non-profit organizations including serving as a Board Member of Discover, Empower, Emerge. Helping her clients understand that it isn't our past that makes us it is how we tell our story. Kristy brings a wealth of knowledge and unique perspective to her career in real estate with @properties Christie's International. Her passion, creativity and ability to connect with others on a meaningful level led her to join our team of real estate specialists. Kristy has a tenacious spirit that gives her an advantage when assisting buyers and sellers. Her clients can expect a full-service, luxurious experience through every step of the way. She also has a passion for architecture and design, giving her a keen eye for real estate. Kristy currently resides in Frisco, TX and serves all of North Texas with real estate services.


High energy and a knack for efficiency, Julien has spent 10 years at the helm of multiple organizations perfecting their systems and operations. Julien specializes in developing people, streamlining processes, and branding products and services. Julien currently serves as the Director of Operations for the Eaves Realty Group and a Productivity Coach for Keller Williams. He is eager to help build successful businesses and assist others as they build their life by design.

Executive Coach & Consultant

Bia Ferla is fairly funny yet quite relatable. She is a mother of 2 amazing kiddos and 2 mischievous dogs, wife, KW leader, world traveler, executive coach, and neuro-linguistic Practitioner. Her ultimate life goal is to alter the human trajectory positively.

Regional Operations Manager at Keller Williams Spain, International Cross-Cultural Coach, Trainer & Speaker at the John Maxwell Team, Master Neuro-Linguistic Practitioner at Empowerment Inc., Master Practitioner of Mental and Emotional Release at the Association for Integrative Psychology, Master Practitioner of Hypnotherapy at Association for Integrative Psychology, Preferred Realtor Partner at KWSW and Member of the International Coaching Federation- ICF.


Real estate has been a part of her since she was a little girl and something she was destined to do. Little did she know that God would make it her purpose later in life. Wendi's family owned a well-known local title company and when she  was little, she used to love to play in the title plant and in her grandfather’s office. As an adult, she started from the ground up as a receptionist and worked her way up but left to raise her family, never forgetting all the amazing lessons her grandfather taught her. Many years later, God led me to my purpose which is to build relationships and community. She blessed to be able to do that by working as Director of Operations at the Robert Fischer Team. As the Director of Operations, her role is to ensure that each department is running smoothly and effectively so that they may serve their clients at the highest level. While doing this, she have the opportunity to train, mentor and coach their staff and agents and help their team grow to serve the needs of their community. The best parts of her job are watching their clients and their team reach their goals, and that after over 20 years in the industry, she still learn something new every day!

Interested in Becoming a Coach?

We are always interviewing potential coaches to help our clients acheive maximum RESULTS!